Contact
General Support
Connecting a Mobile Device to Your Wi-Fi Enabled Modem
Your TeleMedia modem is Wi-Fi enabled and configured as a secure (password protected) network. Please call us if you do not know your Wi-Fi network name (SSID) or password. See the Android or iOS section below for instructions on how to connect your device.
Contact Us
Please DO NOT report outages and service issues here or on social media. To report outages, please call 812-967-3171 and you will be connected with technical support.
Other Ways to Reach Us
24 hours / 7 days a week
Technical Support
812-967-HELP(4357)
Business Office
812- 967-3171
P.O Box 9 – Pekin, IN 47165
customer.service@telemedia.coop
Pay by Phone
812-967-3171, option 3
Pay by Check
105 E. Railroad Street
Pekin, IN 47165
Pay Online
SmartHub
Buried Locates
Call Before Digging
TOLL FREE 811
Time & Temperature
812-967-TIME(8463)